Terms and Conditions

DISCLAIMER

This Internet site provides information of a general nature and is designed for informational purposes only. If you have any concerns about your own health, you should always consult with a physician or other healthcare professional. Please review the Terms of Use before using this site. Your use of the site indicates your agreement to be bound by the Terms of Use. This site is published by Creative Wellbeing, which is responsible for its contents as further described and qualified in the Terms of Use.

TERMS OF USE

The Twenty8 Web Site is comprised of various Web pages operated by Creative Wellbeing. This Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Web Site constitchangutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Creative Wellbeing reserves the right to change the terms, conditions, and notices under which the Twenty8 Web Site is offered, including but not limited to the charges associated with the use of the Twenty8 Web Site.

SHIPPING POLICIES AND RATES

International Orders: Please allow 2-4 weeks for delivery, due to customs.
For orders dispatched from New Zealand to Australia please allow 4 – 8 working days for delivery.

IMPORT DUTIES AND TAXES

Orders shipped outside Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

CALCULATING SHIPPING COSTS

Shipping costs for orders from Twenty8. depend upon the method chosen and the shipping destination
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram. How are items shipped? We use both Australian Post and various courier services for all orders placed. It is not possible to specify a preferred carrier when placing your order. We may use air or ground shipping as necessary to get your items to you as quickly as possible Time to your area is of course dependent upon your location

GUARANTEES

Physical Products
Twenty8 offers a no question 28 day return policy from date of purchase. Items must be returned complete and undamaged in a saleable condition.

Events & Workshops
All of our events and workshops are non-refundable. If you are unable to attend an event or workshop we are happy for you to on-sell your ticket but please advise the Twenty8 Office of the change of attendee prior to the event.

Digital Content and Online Learning

Please Note: MP3s, e-books and  courses are NOT eligible for refunds after they have been accessed.

  1. License. Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable license to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the terms of this Agreement. You may copy, store, transfer and burn the Digital Content only for your personal, non-commercial, entertainment use.
  2. Restrictions. You represent, warrant and agree that you will use the Service only for your personal, non-commercial, entertainment use and not for any redistribution of the Digital Content or other restricted use. You agree not to infringe the rights of the Digital Content’s copyright owner ( creative wellbeing) and to comply with all applicable laws in your use of the Digital Content. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, and reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of Creative Wellbeing and is protected by law.
  3. Explicit Content. You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.
  4. All Sales Final; Downloading and Risk of Loss; Availability of Digital Content. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download it promptly and to make back-up copies of it. If you are unable to complete a download  please contact our Twenty8 customer service at info@twenty8.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

You bear all risk of loss after purchase and for any loss of Digital Content you have downloaded, including any loss due to a computer or hard drive crash

RETURN POLICY

Physical Products
Twenty8 offers a no question 28 day return policy from date of purchase. Items must be returned complete and undamaged and in a saleable condition.

Events & Workshops
All of our events and workshops are non-refundable. If you are unable to attend an event or workshop we are happy for you to on-sell your ticket but please advise the Twenty8 Office of the change of attendee prior to the event.

Digital Content and Online Learning

Please Note: MP3s, e-books and  courses are NOT eligible for refunds after they have been accessed.

Please include a copy of your invoice or packing slip. If you do not have either of these, please include your first and last name, shipping/billing address, email address and phone number.
Return to:
Creative Wellbeing
P.O.Box 1192
Mooloolaba
Queensland
Australia 4557

Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card or to a supplied bank account. If the card has expired, please let us know the new expiration date in order to expedite your refund.
Please Note: MP3s, e-books and other digital products and seminars/courses run by Twenty8 are NOT eligible for refunds after they have been accessed.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Twenty8 Web Site, you warrant to Twenty8 that you will not use the Twenty8 Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Twenty8 Web Site in any manner which could damage, disable, overburden, or impair the Twenty8 Web Site or interfere with any other party’s use and enjoyment of the Twenty8 Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the  Twenty8 Web Sites.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Twenty8 WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.  Twenty8 AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Twenty8 WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Twenty8 WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. Twenty8 AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Twenty8 AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHANGING HABITS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE  Twenty8 WEB SITE, WITH THE DELAY OR INABILITY TO USE THE  Twenty8 WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Twenty8 WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Twenty8 WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Twenty8 OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Twenty8 WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Twenty8  WEB SITE.

GENERAL

To the maximum extent permitted by law, this agreement is governed by the laws of the State Queensland, Australia and you hereby consent to the exclusive jurisdiction and venue of courts in Brisbane. Queensland, Australia in all disputes arising out of or relating to the use of the Twenty8 Site. Use of the Twenty8 Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Twenty8 as a result of this agreement or use of the Twenty8 Web Site.  Twenty8 performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Twenty8’S right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Twenty8 Web Site or information provided to or gathered by Twenty8 with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Twenty8 with respect to the Twenty8 Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Twenty8 with respect to the Twenty8 Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.